CTI - Computer Telephone Integration
Companies are searching for solutions that will help them to compete and succeed in today's dynamic global environment. More than ever they are seeking the latest innovation and technology solutions for their voice systems.
CTI develops a range of software applications for NEC PABX systems and also provides telecoms related professional services and application development.
- IAC Console - PC-based switchboard operator console.
- IAC WebView - Simple and cost-effective intranet based directory.
- CTI Dial-It - Provides click-and-dial and CLI screen-pops to Outlook and Lotus Notes users.
Applications for NEC PABX Systems
- IAC Console - Installations and directory integration.
- Microsoft Office/Live Communications Server (LCS/OCS) - Installations.
- Genesys - Custom softphone and reporting development.
- Periphonics - IVR application development.
Professional Services
CTI sells its range of voice solutions via the NEC Global Sales Distribution Network and works closely with NEC in Australia, Asia Pacific, South East Asia, Middle East, China, Japan, South Korea and South America.
Delivering Quality Voice Solutions is what we are all about.
IAC Console
The IAC is a sophisticated PC-based switchboard Attendant Console for the NEC NEAX range of PABX systems. It is a direct replacement for existing NEC hardware consoles.
IAC Webview
IAC Webview provides a simple but extremely powerful means for leveraging IAC's powerful directory across an entire enterprise via a simple browser-based interface.
CTI Dial-It
Dial-It is a cost effective way to deliver enterprise-wide CTI functionality. It provides click-and-dial from Outlook or Lotus Notes, CLI display, missed calls and call history from your desktop. It also includes a 64-button Watchlist (DSS/BLF).